Retail — Clarwiz for Retail & D2C

01 · Outcomes

Run your retail operations on one memory.

Operational speed

Order-to-refund workflows that took days close in minutes — checked against policy, logged to the unit.

Scale without headcount

Support, success and back office handle festival-season volume with the same team — agents run the busywork.

Higher lifetime value

Customers get answers in seconds, in the channel they wrote in — and come back, because the brand remembers them.

02 · Where it runs

Streamline the whole customer journey

Acquire — spend to first order

Leads answered in seconds

Meta and Google leads called and qualified against live stock and margin, then walked to their first order — before the competitor's tab loads.

Convert — enquiry to paid order

Carts closed in the channel they stalled in

Pre-purchase questions, abandoned carts and payment nudges handled with the customer's own history — margin-safe offers, never blanket discounts.

Retain — order to lifetime value

WISMO, returns and refunds run themselves

Order status, exchanges, refund approvals and win-backs close end to end; anything above your limit stops at the money and waits for a person.

Operate — the back office

The back office on WhatsApp

Vendor quotes, catalog cleanup, internal tickets and daily reporting — every action logged, every approval with a named owner.

03 · Why Clarwiz

We don't drop a chatbot into your store. We take whole processes into production — across every channel and system that touches them, on one memory of your business, with you holding the money.

Let agents run the busywork.
You approve what matters.

Start today — connect your tools and watch agents work your real conversations. When you're ready to automate across your business, book a pilot scoped to one workflow.

30 minutes · One process · SOC 1 · SOC 2 · ISO 27001 · PCI DSS · GDPR