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Product overview

Business orchestration that runs on your business context.

See how it works
Build
PlaybooksModel a process once — a team of agents runs it in parallel, end to end. IntegrationsPlugs into the store, helpdesk, and carrier tools you already use.
Orchestrate
BrainGive every agent one memory of your customers, policies, and past decisions. CockpitWatch every run live and sign the calls that matter.
Optimize
Simulation & A/B testingRehearse changes on real cases, then run two versions and keep the winner. InsightsSee what agents saved, what they refused, and where runs stall.
Scale
ChannelsMeet customers on text, email, voice, and chat — one process behind all of them. Trust & ReliabilityDeploy with an audit trail, autonomy limits, and a stop that lands.

Travel — Clarwiz for Travel, Transportation & Hospitality

01 · Outcomes

Run every journey on one memory.

Resolution at travel speed

A cancelled flight or a missed connection is rebooked in minutes, not queues — fare rules and policy checked before the traveler asks.

Peak season without surge staffing

An IROPs day or a holiday weekend lands on the same team — agents absorb the spike, people take the judgment calls.

Loyalty that survives a bad day

The journey is remembered end to end — a disruption handled well becomes the reason they book with you again.

02 · Where it runs

Streamline the whole traveler journey

Book — search to confirmation

Bookings closed in chat and voice

Quotes, holds, changes and group bookings handled against live inventory — priced by fare rules, not goodwill.

Move — disruption to rebooked

IROPs handled before the queue forms

Delays and cancellations trigger proactive rebooking, hotel and voucher issuance — refunds and waivers above your limit wait for a person.

Host — check-in to check-out

The stay, handled in the guest's channel

Upgrades, amenities, folio questions and late check-outs resolved against the PMS — remembered for the next stay.

Operate — the back office

Ops closed out by morning

Baggage claims, OTA reconciliation, partner invoices and the daily ops report — logged, chased, closed.

03 · Why Clarwiz

We don't drop a chatbot into your contact center. We take whole journeys into production — across every GDS, PMS and channel that touches them, on one memory of the traveler, with you holding refunds and waivers.

Let agents run the busywork.
You approve what matters.

Start today — connect your tools and watch agents work your real conversations. When you're ready to automate across your business, book a pilot scoped to one workflow.

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30 minutes · One process · SOC 1 · SOC 2 · ISO 27001 · PCI DSS · GDPR