Invoice follow-ups

Sends a clean invoice for every order and follows up on a schedule until it's paid — polite, persistent and logged. Receivables stop aging in a spreadsheet nobody owns.

01 · Problem

Invoices go out late and get chased never
so receivables quietly age.

The aging tab

Net-30 becomes net-73

Every unpaid invoice has a story nobody wrote down. The AR aging report is a museum of follow-ups that never got sent.

The awkward chase

Nobody likes asking for money

The founder chases the big ones, embarrassed, quarterly. The small ones — most of the total — are never chased at all.

The dispute drift

Unpaid quietly means disputed

Half the aged invoices aren't ignored — they're wrong. A PO number missing, an amount contested. Nobody knows which half.

The customer wasn't refusing to pay. Nobody had asked since March.

02 · Solution

Every invoice chased on schedule. Every excuse logged.

On shipment · Invoice out
SignalQuickBooks
Invoice issued the moment the order ships — correct the first time
Memory
  • Invoice #2291: $4,730 — PO number and terms attached
  • Terms: net-30 — due April 12, cadence armed
Clarwiz· QuickBooks

Generates the invoice from the order with the customer's PO and your terms — no retyping, no missing fields.

Clarwiz· Email

Sends it to the right AP contact — the one who pays, not the one who ordered.

Due −3 / +7 · The cadence
SignalEmail
Reminders escalate gently: before due, at due, past due
Memory
  • Day −3: heads-up — 'due Friday' with the payment link
  • Day +7: past due — tone shifts, still polite, CC widened
Clarwiz· Email

Runs your cadence: a heads-up before due, a note at due, a firmer one after — each with one-click payment.

Clarwiz· SMS

Texts the chronic email-ignorers. The channel changes; the ledger doesn't.

Day +9 · The excuse
SignalEmail
AP replies: 'missing PO line' — fixed in an hour, not a month
Memory
  • Dispute logged: PO line missing — the real reason it sat
  • Corrected and resent — same day, cadence resumes
Clarwiz· QuickBooks

Fixes the PO line, reissues, and restarts the clock — the dispute took an hour, not a fiscal quarter.

Clarwiz· Run record

Paid day 11. The story is on the invoice: sent, nudged, disputed, fixed, paid.

Month end · The ledger
SignalCockpit
Collections without the chase — and the stubborn few on your desk
Memory
  • $18.4k collected this month, zero manual chases
  • 2 accounts stubborn — 60+ days, escalation drafted for your call
Clarwiz· Run record

The aging report has verbs now: every invoice shows its last touch and next step.

You· Your call

The two genuinely stuck accounts reach you with history attached — hold, call, or hand to collections.

Every send, nudge, dispute and payment above is logged against the invoice — the AR report has receipts.
03 · What changed

Same receivables. Someone owns them now.

MomentBefore ClarwizOn Clarwiz
The invoiceSent late, sometimes wrong.Issued at shipment, PO and terms attached.
The chaseFounder, quarterly, big ones only.Every invoice, on cadence, every time.
The excuseDiscovered at day 60.Surfaced at day 9, fixed the same day.
Days to collectNet-30 in name only.Shrinks — the asking is finally consistent.
Your roleChief awkward chaser.Two escalations a month, fully briefed.
04 · Outcome
$18.4k
collected in one month without a single manual chase.
11days
median time to paid, from a net-30 book that used to run past 70.
0
invoices aging without a logged next step. The AR report has verbs now.
Numbers from one pilot, counted to the unit. Your log will differ — that's why it's a log.
05 · FAQs
Will the reminders annoy our customers?
The cadence is yours — tone, timing and escalation. In practice AP teams prefer it: a clean invoice with the PO attached and a one-click link is easier to pay than a quarterly guilt call from a founder.
What happens when a customer disputes an invoice?
The dispute becomes the work item: the reason is logged, the fix drafted — missing PO, wrong quantity — and the corrected invoice reissued with the clock restarted. Disputes stop hiding inside 'aging'.
Does it take payments too?
Every touch carries a payment link on your rails — card, ACH, whatever you accept through your processor. The money lands in your account; reconciliation writes back automatically.
When does a human get involved?
At the line you draw: N days past due, a dollar threshold, or a customer flagged as sensitive. The escalation arrives with the whole history, so your first call is informed, not apologetic.
What do we need to integrate before a demo?
Nothing. The demo replays your last quarter's AR read-only and shows what the cadence would have collected, and when. Going live connects your accounting and payments — QuickBooks, Stripe and about 3,000 others.

See this run on your own data.
Thirty minutes, nothing connected.

We take this process, connect nothing, and show you the run end to end on your real conversations and orders. When you're ready, go live at the autonomy level you choose.

30 minutes · One process · SOC 1 · SOC 2 · ISO 27001 · PCI DSS · GDPR